Terms of service
Terms & Conditions
Welcome to Heer Legacy
Welcome to Heer Legacy. These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms. We reserve the right to modify, update, or discontinue any part of our services, products, or policies at any time without prior notice. Please review these Terms periodically to stay informed of any updates.
Last Updated: July 2026
Account Registration & Security
To access certain features of the website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out under your account.
Heer Legacy reserves the right to suspend or terminate any account found to be in violation of these Terms & Conditions.
Pricing
Currency
All prices displayed on our website are in United Arab Emirates Dirhams (AED).
Price Changes
Prices may be updated at any time due to promotions, product availability, or market conditions. Orders that have already been confirmed will not be affected by subsequent price changes.
Product Information
We strive to ensure that all product descriptions, pricing, images, and specifications are accurate. However, errors may occasionally occur.
If an error is identified, Heer Legacy reserves the right to correct the information, cancel affected orders, and issue a full refund where applicable.
External Links
Our website may contain links to third-party websites for your convenience. Heer Legacy is not responsible for the content, policies, or practices of any external websites.
Orders
Placing Orders
Orders can be placed directly through our website.
Please ensure all billing, shipping, and contact information is accurate before completing your purchase.
Order Processing
Orders are generally processed within 24–48 business hours, subject to payment verification and product availability.
Order Acceptance
Receiving an order confirmation email does not guarantee acceptance of your order. Heer Legacy reserves the right to decline or cancel any order for valid reasons, including stock availability or payment verification.
Order Status
Customers will receive order confirmation and shipping updates through the email address provided during checkout.
Order Changes & Cancellation
Orders may only be modified or cancelled before dispatch. Once shipped, cancellation requests cannot be accepted.
Payment
Currently, Cash on Delivery (COD) is available for eligible orders within the United Arab Emirates (UAE).
Additional payment methods may be introduced in the future.
Shipping
Orders are delivered across the United Arab Emirates.
Delivery times are estimates and may vary due to public holidays, weather conditions, courier delays, or unforeseen circumstances.
Security
We use industry-standard security measures to help protect customer information. However, no online system can guarantee complete security, and Heer Legacy shall not be liable for unauthorized access beyond our reasonable control.
Returns & Refunds
Returns and refunds are subject to our official Return Policy.
Products must be unused, unopened, and returned in their original packaging where applicable.
Limitation of Liability
Heer Legacy's maximum liability shall not exceed the purchase price of the product(s) purchased.
We shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or products.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates (UAE).
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates.
Pre-Orders
Certain products may be offered for pre-order before their official availability.
Estimated delivery dates are subject to change without prior notice.
Customers may request cancellation of a pre-order before the item has been dispatched.
Changes to Terms & Conditions
Heer Legacy reserves the right to modify these Terms & Conditions at any time without prior notice. Continued use of our website following any updates constitutes acceptance of the revised Terms.
