Privacy policy

Privacy Policy

Welcome to Heer Legacy

At Heer Legacy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

Last Updated: July 2026

Information We Collect

When you visit or place an order on our website, we may collect the following information:

  • Full Name
  • Shipping Address
  • Billing Address
  • Email Address
  • Phone Number
  • Order Details
  • Payment Information (processed securely through authorized payment providers)
  • Device Information (IP address, browser type, operating system)
  • Website usage data through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Verify payments
  • Provide customer support
  • Improve our website and shopping experience
  • Send order confirmations and shipping updates
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations

Payment Information

We do not store your complete payment details on our servers.

Payments are processed securely through trusted payment providers that comply with industry security standards.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Analyze visitor behavior
  • Enhance your shopping experience

You can disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing Your Information

Heer Legacy does not sell, rent, or trade your personal information.

We may share limited information only with trusted third-party service providers such as:

  • Shipping and delivery partners
  • Payment processors
  • Website analytics providers
  • Legal authorities when required by law

These partners are authorized to use your information only for the services they provide on our behalf.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to use commercially acceptable methods to protect your data, no method of online transmission or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Meet legal and accounting requirements
  • Resolve disputes
  • Enforce our policies

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Withdraw consent where applicable
  • Object to certain processing activities

Third-Party Links

Our website may contain links to third-party websites.

Heer Legacy is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

International Users

Our services are intended primarily for customers within the United Arab Emirates (UAE).

If you access our website from another country, you acknowledge that your information may be processed in accordance with UAE laws.

Changes to This Privacy Policy

Heer Legacy reserves the right to update or modify this Privacy Policy at any time.

Any changes will become effective immediately upon being posted on this website.

Your continued use of the website constitutes acceptance of the updated Privacy Policy.